Privacy policy

Her Hair Serene

At Her Hair Serene, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through Shopify and payment providers)

  • Order history

We may also automatically collect information such as your IP address and browsing behavior to improve our website experience.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (only if you subscribe)

3. Payment Information

All payments are processed securely through Shopify and trusted payment providers. We do not store your full payment card details.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with trusted third parties (such as shipping carriers and payment processors) to complete your order.

5. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Ask us to update or correct your information

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SUPPORT@HERHAIRSERE.COM.